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Talked to the agent Xavier. They were helpful, got back to me after a few minutes once I called.Good fare prices, but they got changed so, they helped out with other good options .There was a spelling error that the agent called out and helped with. very happy with service. Called to make sure if I got my confirmation ticket. Made the meal and the seat changes as well, so don't have to call the airline company for any other matter. Booking... Read more

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We wanted to thank Mr.Logan for all his help in finding 2 tickets to India ( Business class). He was very sincere and tried to find the best fare for us on the dates we wanted to travel.He found the various options available and informed us.Also he took the trouble of emailing to us various prices for both week days and weekend travels.He also offered us various suggestions and the reasons for the same, as well as how they would affect the... Read more

Was this review helpful? 0 0

This travel agent is piece of s**t. Don't ever reserve tickets with this travel agent. I have reserved with 3 other agents before and i thought i would try these agent but i would suggest never go with agency. I have cancelled my tickets and agency asked me to pay $750 for cancellation on top of what i paid for tickets and Emirates said that is not their policy and still they en-forced me to pay it and after all i got only partial refund and i... Read more

Was this review helpful? 4 1

I had an excellent customer service rep, ALEX, helped me to a great extent. He and his team, have been courteous and followed up till the end. Lets see how good these guys from Alanita are if any issue comes up before during and after the travel. So far, till booking they have been good. I will definitely have an amendment to this review after the travel. March 18, 2016. Read more

Was this review helpful? 0 0

This travel agency wanted me to sign off a waiver, although the website does not mention anything - 50+ calls from them PESTERING me literally. I did call the Airlines to report on this behavior and although they had not rights to cancel, They falsely claimed that passenger cancelled the tickets - BBB and a lawsuit is in store... The trauma they have caused me, the abuse and my tickets that were FALSELY Cancelled. HORRIBLE HORRIBLE HORRIBLE -... Read more

Was this review helpful? 3 0

I would like to advice people that.. PLEASE DON'T USE ALANITA TRAVEL SERVCIE. They cheat customer and they are not transparent. I booked my ticket through Alanita travel and due to some reason i need to cancel my ticket, they are telling that the ticket is not refundable because of the company policy, which is framed by Alanita (cheaters group) I checked with the airline and they informed me that the ticket is be refundable and its agent... Read more

Was this review helpful? 3 2

I had pleasant deal from alanita travels. It took only a few clicks to find the best possible deals. Moreover the booking takes not more than two minutes. The customer help destroy is prompt to confirm the booking over mail and also over phone. Booking over phone would be better to know the current offer. People in reception are awesome and they give the best deal possible. I would recommend especially people looking for the cheap and best... Read more

Was this review helpful? 1 0

I used to buy tickets from these people all the time, until i found out that you could get these same tickets online yourself. I booked my ticket to go to india, and they reserved the domestic flight seperately without telling me. When my flight got delayed, airlines couldn't help me book another flight, they said if it wouldve been reserved with the same reservation, they couldve helped. So I called the agency from the airport, they said... Read more

Was this review helpful? 1 1

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