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I just had a wonderful experience with Alanita travel customer representative, Paul. I strongly recommend my friends to speak to Paul as he is very kind and intelligent. I wish him the best. It was a very quick service... Alanita gives the best deals for flights from USA to worldwide. I am completely satisfied with their service. He seems to be very professional and exceptionally good in what he is doing,.. I am also referring his name to all... Read more

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Alex provide excellent customer service and find the best deals and also do excellent follow up.

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Alex was very helpful Will use him again

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Very Very Bad and my surprise they asking me "What you will do, If i said No?". I booked US to India round trip, unfortunately one of my Emirates connecting flight got cancelled. I call Alanita Travels for reschedule booking and as usual they suggest me to wait for call. Mean while, I call Emirates Customer care and gathered required details for new itenary. The person name Julies (Alanita Manager: Kumar) have to call me and not assisting me... Read more

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Talked to the agent Xavier. They were helpful, got back to me after a few minutes once I called.Good fare prices, but they got changed so, they helped out with other good options .There was a spelling error that the agent called out and helped with. very happy with service. Called to make sure if I got my confirmation ticket. Made the meal and the seat changes as well, so don't have to call the airline company for any other matter. Booking... Read more

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We wanted to thank Mr.Logan for all his help in finding 2 tickets to India ( Business class). He was very sincere and tried to find the best fare for us on the dates we wanted to travel.He found the various options available and informed us.Also he took the trouble of emailing to us various prices for both week days and weekend travels.He also offered us various suggestions and the reasons for the same, as well as how they would affect the... Read more

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This travel agent is piece of s**t. Don't ever reserve tickets with this travel agent. I have reserved with 3 other agents before and i thought i would try these agent but i would suggest never go with agency. I have cancelled my tickets and agency asked me to pay $750 for cancellation on top of what i paid for tickets and Emirates said that is not their policy and still they en-forced me to pay it and after all i got only partial refund and i... Read more

Was this review helpful? 5 1

I had an excellent customer service rep, ALEX, helped me to a great extent. He and his team, have been courteous and followed up till the end. Lets see how good these guys from Alanita are if any issue comes up before during and after the travel. So far, till booking they have been good. I will definitely have an amendment to this review after the travel. March 18, 2016. Read more

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This travel agency wanted me to sign off a waiver, although the website does not mention anything - 50+ calls from them PESTERING me literally. I did call the Airlines to report on this behavior and although they had not rights to cancel, They falsely claimed that passenger cancelled the tickets - BBB and a lawsuit is in store... The trauma they have caused me, the abuse and my tickets that were FALSELY Cancelled. HORRIBLE HORRIBLE HORRIBLE -... Read more

Was this review helpful? 4 0

I would like to advice people that.. PLEASE DON'T USE ALANITA TRAVEL SERVCIE. They cheat customer and they are not transparent. I booked my ticket through Alanita travel and due to some reason i need to cancel my ticket, they are telling that the ticket is not refundable because of the company policy, which is framed by Alanita (cheaters group) I checked with the airline and they informed me that the ticket is be refundable and its agent... Read more

Was this review helpful? 4 2
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