Most helpful review

Terrible experience during ticket cancellation & refund.

Alanita Travel - They are not reliable & transparent at all. They just trick customers. Booking a ticket with them is a waste of time. They charge for the same ticket 3 times. I was fortunate that I noticed early(credit card email notification) and then claimed for a...
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ID
#4074478 Review #4074478 is a subjective opinion of poster.
Location
San Jose, California

Terrible experience

I have a terrible experience with them. The customer service is irresponsive and irresponsible and they do not care for your money or concerns. It is a waste of money booking with them. You just buy problems going with them. I will never recommend them to anyone.

User's recommendation: Do not Recommend.

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ID
#3699053 Review #3699053 is a subjective opinion of poster.
Location
Colorado Springs, Colorado

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Verified Reviewer
New Reviewer

Ticket cancellation fee

This is the only agency which changes term and conditions at will, for cancellation they ask for zelle or check payment which is not mentioned anywhere in the site. Overall experience is so bad if there is an option to provide zero rating thats suits them optimally.

User's recommendation: Never use it.

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ID
#3378445 Review #3378445 is a subjective opinion of poster.
Location
Hightstown, New Jersey
Cons
  • Lies about calling back
  • Very poor
  • Not being honest
Loss
$1500
Preferred solution
Apology

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Waste service and mint money

Especially when rescheduling they mint ur money .dont waste your money .i would give zero star rating to it
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ID
#3295374 Review #3295374 is a subjective opinion of poster.
Location
Hyattsville, Maryland
Loss
$3500
Preferred solution
Full refund

Worst travel agency